That said, we think adding screenshots to the guides would have helped break up the text and make things clearer for the more technically challenged.
The search function is helpful and everything is written in simple language that’s easy to follow. We’ve found this to be well-organised and easy to navigate. The website also has a knowledge-base (but, for some reason, no forum). The catch is that priority support is only available on the Ultimate package, which means you’ll have to fork out an extra $50 a year compared to the entry-level Essential package. TotalAV do warn that waiting times can be long, and they recommend upgrading to priority support if you’re a ‘novice’ or a ‘technophobe’ so that your queries will be fast-tracked. So if you need to speak to someone in real time about a technical problem, live chat is your best bet. It earned 18 points from AV -Test and took three Advanced+ ratings from AV. Disappointingly, phone support only covers billing issues. TotalAVs Award-Winning antivirus instantly blocks harmful malware threats. You can reach TotalAV’s customer support via email, by phone or on live chat 24 hours a day. However, given the sheer breadth of what’s on offer, especially on the entry-level package, this seems like a very minor complaint. Case in point, there are no parental controls, file backup or cloud storage.
#TOTALAV TEST ANDROID#
In summary, the criteria of the standard AV-TEST Android certification were met. The results for the real-time test are slightly lower than the prevalent malware test results but are also at a very high level too.
#TOTALAV TEST FOR ANDROID#
Additionally, its protection was rated slightly lower, reaching 5.5 points. side TotalAV for Android achieved a near perfect result by only missing one sample in the prevalent malware detection test. To be fair, we did miss some functionality. Our antivirus is trusted by millions of people across the world, with hourly virus definition updates, real-time protection, and outstanding malware testing. It’s been examined by independent testing labs, such as AV-Test, and was rewarded with a maximum of 6 points in both performance and usability. Total AV has also partnered up with Experian to offer a unique take on identity protection (though, unfortunately, this feature is only available in the US and at an extra cost).
#TOTALAV TEST PRO#
Antivirus Pro adds a password manager and an ebook on antiviruses to the mix, while the Ultimate package adds priority support and a smartphone optimiser. If that’s not enough for you, the more expensive packages pile on more features. This digital vault stores all the account credentials for any used. You’ll also get access to a suite of device optimisation tools (PC only) and a browser manager and cleaner you can use to clear cookies and delete your browsing history. Our test with the preset configurations took less than 50 minutes which is quite positive and even though the slowdown was never intolerable, it was surely harder to perform other tasks in the meantime. With that abysmal score in my malicious URL test, I didn't expect TotalAV to do. Some of the standouts include a VPN, an ad-blocker and a disk cleaner that searches for duplicate files and junk data that can slow down your device. TotalAV Free Essential Antivirus scans for malware on demand, but it lacks the essential real-time protection.
#TOTALAV TEST FULL#
TotalAV’s entry-level Essential package is chock full of features.